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.Gift vouchers are valid for 1 year from the date of purchase



•Gift vouchers are delivered by e-mail within 48 hours of purchase



•Game must take place before expiry date (this is not a ‘book by’ date)



•Game is valid for number of people on the voucher. Extra players (up to a maximum of 11) will be charged the difference in price



•Gift vouchers cannot be refunded for any reason



•Gift voucher bookings are subject to all normal terms and conditions on our booking page



•Once booked, games cannot be cancelled or transferred for any reason



•Room Escape Southend  cannot be responsible if a gift voucher cannot be used due to lack of availability with less than 1 month before expiry.  Advised booking time is a minimum of 1 month in advance.



•Gift voucher is valid for all timed sessions



•All bookings are subject to availability and Room Escape Southend advise booking at least 1 month in advance.



•Players must be 12 years or older, and those aged 12 to 16 must have an adult (18 years or older) playing the game with them